Privacy Policy

Effective September 23, 2026

This Privacy Policy explains how personal information is collected, used, disclosed, and protected through Invibrance.com and its related forms, downloads, scheduling pages, communications, and checkout pages, collectively referred to as the “Site.”

The Site is owned and operated by Denice Dade, an individual sole proprietor. Denice Dade provides coaching and related services through her practice, Denice Dade Coaching. Denice Dade Coaching is a practice name and is not a separate legal entity from Denice Dade.

The presentation “Invibrance | Denice Dade Coaching” may appear on the Site. Invibrance.com is the website address, and “Invibrance” expresses the philosophy and vision underlying Denice Dade’s coaching work. Invibrance is not identified in this Privacy Policy as a separate legal entity or independent controller of personal information.

In this Privacy Policy, “I,” “me,” and “my” refer to Denice Dade. “Denice Dade Coaching” refers to my coaching practice.

1. Information I Collect

Depending on how you use the Site, I may collect the following categories of information:

Contact and identifying information, such as your name, email address, telephone number, and information you include in a form or message.

Scheduling and service information, such as appointment requests, time zone, meeting details, responses to scheduling questions, discovery-call information, purchases, enrollment information, and service history.

Payment and transaction information. Third-party payment processors collect payment-card or account details. I may receive limited transaction information, such as your name, billing contact information, payment amount, transaction status, payment date, and a partial card identifier. I do not ordinarily receive or store your complete payment-card number.

Download and email information, such as the material you requested, subscription status, email engagement, and communication preferences.

Communications and information you provide voluntarily, including questions, feedback, discovery-call information, testimonials, and other information you choose to provide.

Please do not submit detailed medical records, mental health records, Social Security numbers, complete financial-account information, or other highly sensitive information through a general website contact form.

Device, usage, and network information, such as your IP address, browser and device type, operating system, referring pages, pages viewed, approximate location inferred from your IP address, timestamps, cookie identifiers, and interactions with the Site or emails.

2. How Information Is Collected

I may collect information:

  • Directly from you when you submit a form, schedule an appointment, request a download, subscribe to communications, communicate with me, enroll in an offering, or make a payment

  • Automatically through the Site, cookies, analytics tools, pixels, and similar technologies

  • From service providers that help operate the Site, including Squarespace, Google services, scheduling platforms, email providers, analytics services, advertising platforms, course or download platforms, and payment processors

3. How Information Is Used

I may use personal information to:

  • Respond to inquiries

  • Assess whether a discovery call or coaching relationship may be an appropriate fit

  • Schedule appointments and communicate with you about requested services

  • Process payments, purchases, enrollments, and downloads

  • Provide coaching, courses, educational materials, or other services you request

  • Administer client and customer relationships

  • Send newsletters or marketing communications when permitted

  • Honor communication preferences and maintain suppression records so that unsubscribe requests remain effective

  • Operate, maintain, personalize, analyze, secure, and improve the Site

  • Understand how visitors use the Site and interact with communications

  • Detect fraud, misuse, security incidents, or technical problems

  • Enforce applicable agreements and policies

  • Maintain business, accounting, payment, and tax records

  • Comply with legal obligations

  • Establish, exercise, or defend legal claims

4. Cookies, Analytics, Advertising, and Your Choices

The Site uses cookies and similar technologies for functions that may include site operation, security, preferences, analytics, embedded content, and advertising measurement.

The Site’s cookie banner provides Accept and Decline choices. You may use the cookie banner and your browser settings to manage nonessential cookies. Declining certain cookies may reduce functionality or prevent some embedded services from working as expected.

Analytics or advertising providers, including Google Analytics or Meta when enabled, may collect device, usage, and network information through their technologies when permitted by the Site’s settings and your cookie choices.

Third parties may collect information about your online activities over time and across different websites when their technologies are active.

Browser-based “Do Not Track” signals are not interpreted consistently across the industry. The Site does not currently respond to every Do Not Track signal as a separate instruction. Where applicable law requires recognition of a legally valid opt-out preference signal, I will honor it as required.

5. When Information Is Disclosed

I may disclose personal information to the following categories of recipients for the purposes described in this Policy:

Website, form, storage, and business-service providers, including Squarespace and Google services.

Scheduling, video-meeting, email, download, course-delivery, analytics, advertising, and customer-support providers used to operate the Site and provide requested services.

Payment processors and financial-service providers that complete transactions, maintain transaction records, and help prevent fraud.

Professional advisers, insurers, auditors, government authorities, and legal representatives when reasonably necessary to obtain professional advice, protect rights or safety, comply with law or legal process, or address a claim or dispute.

A successor or prospective successor in connection with the future formation of a limited liability company or other business entity, financing, reorganization, merger, sale, or transfer of all or part of Denice Dade Coaching. Any such disclosure will be subject to applicable law and appropriate protections.

I do not sell personal information for money.

Some privacy laws may define certain disclosures made through analytics or advertising technologies as “sharing,” “targeted advertising,” or a “sale,” even when no money changes hands. You may decline nonessential cookies through the Site’s cookie controls.

If my business becomes subject to an additional opt-out requirement, I will provide the required method.

6. Email and Marketing Choices

You may unsubscribe from marketing emails by using the unsubscribe link included in the message or by contacting denice@invibrance.com.

Even if you unsubscribe from marketing communications, I may still send nonmarketing communications concerning:

  • An inquiry or discovery call

  • An appointment

  • A purchase or payment

  • An active coaching relationship

  • A course or service you requested

  • A change to an agreement or policy

  • A legal, privacy, or security matter

7. Retention

I retain personal information only for as long as reasonably necessary for the purposes described in this Policy, including providing services, maintaining financial and tax records, honoring communication preferences, resolving disputes, enforcing agreements, protecting legal rights, and meeting legal obligations.

Retention periods vary depending on the type of information, the service involved, applicable legal requirements, and legitimate operational needs.

Service providers may retain information according to their own retention practices and my account settings.

8. Security

I use reasonable administrative, technical, and organizational safeguards appropriate to a small online coaching practice.

No website, electronic transmission, email account, video platform, payment system, or data-storage system can be guaranteed to be completely secure. Please use care when deciding what information to send through an online form, email, text message, video platform, or other el